Where Everyone Rides Like A CEO

Effective from March 8, 2023

TERMS AND CONDITIONS

PLEASE ENSURE THAT YOU READ AND UNDERSTAND THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS SITE. THIS AGREEMENT IS LEGALLY BINDING. BY ACCESSING AND CONTINUING TO USE THE SITE, YOU AGREE TO COMPLY WITH ALL OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF USE, PLEASE DO NOT USE THE SITE.

Corporate Coach, LLC (“Corporate Coach”) and its subsidiaries and affiliated companies, headquartered in Lanham, Maryland, United States of America, operates various websites and apps that are accessible to visitors. Our Sites are governed by and subject to United States law, as they are controlled and operated from the United States. The content and information displayed on the Sites belong to Corporate Coach and are collectively referred to as “Corporate Coach Information.” Unless you have obtained prior written consent from Corporate Coach, you are strictly prohibited from downloading, reproducing, or re-transmitting any Corporate Coach Information.

Site Usage

The services provided on the Sites are intended for individuals who can enter into legally binding contracts according to applicable law. Therefore, these services are not available to minors. By using the Sites, you confirm that you have reached the legal age required to use the Sites and to assume legal liability for any consequences arising from your use of the Sites. You also warrant that you have the legal authority to make travel reservations and purchases on behalf of yourself or another authorized person.

You may only use the Sites for personal purposes. You agree not to use the Sites for chain letters, junk mail, spamming, solicitations (commercial or non-commercial), or any kind of bulk communication that includes distribution lists without explicit permission from the individuals on the list. Additionally, you agree not to create a hypertext link from any website controlled by you or any other website to the Sites without written permission from Corporate Coach. You are not allowed to impersonate any person or represent yourself as an employee or agent of Corporate Coach or any third party associated with the Sites.

Chat Area

The term “Chat Area” refers to any chat area, chat support area, forum, message board, or similar service offered in conjunction with the Sites. By participating in a Chat Area, you agree to comply with the Terms and Conditions and not to engage in any of the following activities: defaming, abusing, harassing, threatening, or making discriminatory statements about others; promoting illegal activities; using indecent, obscene, or discourteous language or images; or providing content unrelated to the designated topic or theme of the Chat Area. You are solely responsible for your use of the Chat Area, and Corporate Coach reserves the right to remove or edit content from any Chat Area without any obligation to do so. Corporate Coach is not responsible for the accuracy or content of information in a Chat Area.

User Feedback

By submitting any ideas, comments, suggestions, or other information to Corporate Coach, you agree that such feedback becomes the property of Corporate Coach. You acknowledge that Corporate Coach has no obligation to maintain the confidentiality of your feedback and is not liable for any use or disclosure of such feedback. Corporate Coach has the right to use your feedback without any restrictions, including for commercial purposes, without providing compensation to you.

Trademarks

Our Sites may contain or refer to trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes, or other proprietary rights belonging to Corporate Coach or third parties. These rights are protected by intellectual property laws and international treaties. All trademarks, service marks, and logos displayed on the Sites, whether registered or unregistered, are the property of Corporate Coach or their respective owners. Except as expressly provided in these Terms and Conditions, nothing contained on the Sites should be construed as granting any license or right to use any trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes, or other proprietary rights displayed on the Sites without the written permission of Corporate Coach or the respective owner.

Monitoring

You agree not to interfere or attempt to interfere with the proper functioning of our Sites using any device, software, or other instrumentality. You also agree not to take any action that imposes an unreasonable or disproportionately large load on our infrastructure. Furthermore, you agree not to monitor, scrape, or copy our Sites or any Corporate Coach Information contained therein using any robot, spider, or other automatic or manual process without the prior expressed consent from an authorized representative of Corporate Coach. You shall not use our Sites for any illegal, unlawful, or prohibited purpose as specified in these Terms and Conditions. You agree not to interrupt, disrupt, alter, destroy, impair, restrict, tamper, or otherwise affect the proper operation of our Sites in any manner, including the use of malicious or unauthorized code, viruses, worms, Trojan horses, malware, or other harmful programs.

You acknowledge that Corporate Coach has no obligation to engage in monitoring or reviewing the information you transmit over the Sites. Nevertheless, you agree that Corporate Coach may, at its discretion, monitor and review such information. Corporate Coach reserves the right to censor, edit, remove, or prohibit the transmission or receipt of any information that it deems inappropriate or in violation of these Terms and Conditions. Furthermore, Corporate Coach may utilize such information as necessary to improve the Sites or protect its rights or properties. Corporate Coach retains the right to monitor and review stored information without any limitations. By using the Sites, you hereby acknowledge and provide your consent to such monitoring and reviewing.

You are strictly prohibited from using our Sites in a threatening, libelous, slanderous, defamatory, obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right, at our sole discretion, to revoke or deny your access to our Sites if you violate any provisions of these Terms of Use. 

Good Faith

You agree to make reservations in good faith for your personal use and the use of your invited guests only. Reservations made through our Sites should not be made for other purposes, including, but not limited to, reselling, impermissible assignment or posting on third-party websites, or speculative, false, or fraudulent reservations made in anticipation of demand.

Privacy

Your submission of information on the Site is subject to the Privacy Statement of Corporate Coach, which can be found at https://www.cccarservice.com/privacy-policy/.

Warranty

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SITES AND CORPORATE COACH INFORMATION ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. THIS INCLUDES, BUT IS NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR GUARANTEES, AND WE DO NOT PROVIDE ASSURANCE THAT OUR SITES AND/OR CORPORATE COACH INFORMATION WILL BE AVAILABLE, ADEQUATE, ACCURATE, UNINTERRUPTED, COMPLETE, OR ERROR-FREE. WE ASSUME NO RESPONSIBILITY OR LIABILITY FOR ANY MALICIOUS OR UNAUTHORIZED CODE, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOU HAVE APPROPRIATE SCANNING AND PROTECTIVE MEASURES IN PLACE TO SECURE YOUR DEVICES, PROGRAMS, AND INFORMATION. BY USING ANY OF OUR SITES AND/OR CORPORATE COACH INFORMATION, YOU ASSUME ALL RISKS ASSOCIATED WITH SUCH USE AND ACCEPT ANY POTENTIAL LOSS THAT MAY ARISE.

Passwords

Our Sites provide you with the option to use usernames, passwords, or other access codes to gain entry to specific sections of our Sites. It is your sole responsibility to maintain the confidentiality of your access codes and to ensure that all activities under your account comply with these Terms and Conditions. We reserve the right to terminate your account immediately, at our discretion and without prior notice, if you violate any part of these Terms and Conditions.

Terms Incorporated by Reference

In addition to these Terms and Conditions, you agree that the terms, conditions, and notices of the Gold Tie Membership Program are hereby incorporated into this Agreement.

Limitation of Liability

To the maximum extent permitted by applicable law, we, along with other members of our group of companies, affiliated entities, and connected third parties, expressly disclaim any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our Sites or the use, inability to use, or results of the use of our Sites, including any websites linked to them and any materials posted on them. This includes, without limitation, liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, and any other loss or damage of any kind, whether arising from tort (including negligence), breach of contract, or otherwise, even if foreseeable. However, this exclusion does not apply to claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by the aforementioned categories.

IN THE EVENT THAT CORPORATE COACH IS HELD LIABLE FOR ANY DAMAGES RELATED TO THE SITE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE LIMITED TO REIMBURSEMENT OF THE CHARGES FOR SERVICES OR PRODUCTS PAID BY YOU.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO THIS SITE BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE ACT, EVENT, CONDITION, OR OMISSION UPON WHICH SUCH CLAIM OR ACTION IS BASED.

This limitation of liability does not affect our liability for death or personal injury caused by our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability that cannot be excluded or limited under applicable law.

You shall defend us against any demands, claims, or actions brought against us arising from any breach or violation of these Terms and Conditions by you (“Claim”). Furthermore, you shall indemnify and hold us harmless from any and all losses, damages, costs, and expenses (including attorney’s fees) resulting from any such Claim. We have the right, at our expense, to assume exclusive defense against any Claim and all negotiations for settlement, and you agree to cooperate with us in the defense of any such Claim upon our request.

Confidentiality

With regard to all communications you make to us concerning Corporate Coach Information, including feedback, questions, comments, suggestions, and the like: (a) you have no right of confidentiality in your communications, and we have no obligation to protect your communications from disclosure; (b) we are free to reproduce, use, disclose, and distribute your communications without any limitations; and (c) we are free to utilize any ideas, concepts, know-how, content, or techniques contained in your communications for any purpose whatsoever, including, but not limited to, the development, production, and marketing of products and services incorporating such information.

Inaccuracies and Errors

Corporate Coach Information may contain technical inaccuracies and typographical errors, including inaccuracies relating to pricing or availability specific to your transaction. Corporate Coach does not assume responsibility or liability for any such inaccuracies, errors, or omissions and is not obligated to honor reservations or information affected by such inaccuracies. Corporate Coach reserves the right to make changes, corrections, cancellations, and/or improvements to Corporate Coach Information, as well as to the products and programs described therein, at any time without notice, even after confirming a transaction.

Mis-Communications / Lost Transactions

Corporate Coach and other providers of products or services related to the Sites are not responsible for communication malfunctions, failures, or difficulties, or for lost, stolen, or misdirected transmissions, messages, or entries, or for the security of such communications. Additionally, Corporate Coach and other providers of products or services related to the Sites are not liable for incorrect or inaccurate entry information, whether caused by users or by any equipment or programming associated with the Sites, or by any technical or human error that may occur in the processing of information related to the Sites. Corporate Coach and other providers may cancel or modify reservations if it appears that a user has engaged in fraudulent or inappropriate activity or if reservations contain or result from a mistake or error.

You agree that neither Corporate Coach nor any other providers of products or services related to the Sites are responsible for any damages that may arise from any travel or other arrangements or other orders you request or make on the Sites, which are not processed or accepted for any reason.

Travel Destinations

Traveling to certain destinations may involve higher risks than others. Corporate Coach encourages passengers to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government prior to booking travel. Information regarding the level of risk associated with travel to specific international destinations can be found at websites such as www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac, and www.customs.gov. CORPORATE COACH DOES NOT REPRESENT OR WARRANT THAT LAND OR AIR TRAVEL TO DESTINATIONS EITHER SERVICED BY CORPORATE COACH OR SERVICED BY AIRPORTS SERVICED BY CORPORATE COACH IS ADVISABLE OR WITHOUT RISK AND CORPORATE COACH IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO OR WITHIN SUCH DESTINATIONS TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Travel Reservations General Terms

In addition to the specific terms and conditions provided on the Sites regarding our vehicles, the following general terms and conditions apply to reservations made on the Sites:

Cancellation policies and other information may vary by the type of reservation. The specific rate rules, tax information, applicable charges, and cancellation policies can be found in the “Terms and Conditions” page of the travel reservation form.

If you plan to travel with an animal, we recommend that you confirm directly with our client services department at (202) 556-0393. Please note that only service animals are permitted to ride in Corporate Coach motor vehicles. Corporate Coach reserves the right to charge a cleaning fee if deemed necessary by Corporate Coach personnel after any client travel.

Vehicle reservations involving more than six travelers for the same travel period may be made by contacting a client services agent at (202) 556-0393.

Corporate Coach facilitates the booking and reservation of jet service on behalf of its clients. The Jet Service Reservation Policy serves as a comprehensive guideline for the booking and reservation of jet service and can be found at https://www.cccarservice.com/jet-service-policy/. All terms, conditions, and notices of the Jet Service reservation program are hereby incorporated into this Agreement:

Prohibited Persons

Corporate Coach is a United States company and is prohibited from providing services to certain “prohibited persons,” including government officials or residents of embargoed countries or territories, terrorists, or drug traffickers whose names are listed by the United States Department of Treasury.

Availability of Products and Services

Our website provides information about Corporate Coach products and services. However, please be aware that not all products and services are available in every location. The mention of a Corporate Coach product or service on our website does not guarantee its availability. Furthermore, the images displayed may not accurately depict the vehicle or the amenities and features of the vehicle you book through our website.

Third-Party Sites

The use of the booking and mapping functionalities on our site is subject to the End User Terms of Use for the corresponding applications. Corporate Coach assumes no liability for your use of such third-party applications.

Third-Party Websites

If you choose to navigate away from our website by clicking on links to other third-party websites, including those of advertisers, please note that our Terms and Conditions and Privacy Statement will no longer apply. We do not assume responsibility for the terms and conditions, terms of use, or privacy policies of those third-party websites, including their use of cookies, pixel tags, and similar technologies. Furthermore, as we have no control over such third-party sites and resources, you acknowledge and agree that Corporate Coach is not accountable for the availability of such third-party sites or resources. Additionally, Corporate Coach does not endorse, and cannot be held responsible or liable for, any content, advertising, products, or other materials found on or available from such third-party sites or resources.

Governing Law

These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law principles. For any dispute not covered by the terms of the Arbitration provision outlined in these Terms and Conditions, exclusive jurisdiction may be filed only in the state or federal courts located in the State of Maryland, United States. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY.

Arbitration

Except for any claim or dispute involving the ownership, validity, or use of any Corporate Coach trademarks or service marks, any dispute arising from or related to the use of the Sites (including any claim that any provision of these Terms and Conditions is invalid, illegal, or otherwise voidable or void) shall be resolved through binding arbitration conducted by the American Arbitration Association (AAA). In appropriate cases, Corporate Coach reserves the right to seek temporary restraining orders, temporary or preliminary injunctive relief, and/or declaratory relief (except for declarations concerning the dollar amount of monetary damages) from a court with competent jurisdiction.

The arbitration proceedings shall be conducted by a single independent arbitrator, who must be an attorney or retired judge. The arbitration shall take place in Bethesda, Maryland, in accordance with the Commercial Arbitration Rules of the AAA that are in effect at the time. Matters falling within the scope of the Federal Arbitration Act (9 U.S.C. 1, et seq.) will be governed by that Act rather than any state arbitration law. You and Corporate Coach waive any rights to pursue other available dispute resolution processes for such disputes, such as court actions or administrative proceedings. You and Corporate Coach also waive any right to a jury trial for such disputes. Please note that arbitration procedures differ from those applied in court. There is no judge or jury, and the review is limited. However, an arbitrator can grant the same damages and relief, and must adhere to the same limitations stated in these Terms and Conditions, as a court would.

In making the decision, the arbitrator must adhere to these Terms and Conditions, apply the applicable law, and not make rulings inconsistent with the applicable law. The arbitration shall be conducted on an individual basis, and not as a consolidated, common, representative, group, or class action. The arbitrator may include in the award any relief deemed appropriate in terms of monetary damages (including interest on unpaid amounts from the due date at the maximum rate allowed by law), as well as attorney’s fees and costs. The arbitrator’s award shall be final and binding upon all parties, and the judgment based on the award may be entered in any court with competent jurisdiction.

Confidentiality

Unless required by law, all arbitration proceedings, including but not limited to any rulings, decisions, or orders of the arbitrator, shall remain confidential and shall not be disclosed to any third parties other than the parties to this Agreement.

Limitations Period

Any and all claims and actions arising from or relating to the use of the Sites must be initiated within one (1) year from the occurrence of the facts giving rise to such claims or actions, or else they shall be barred.

Class Action Waiver

By agreeing to these Terms and Conditions, you agree not to initiate or participate in a class action against Corporate Coach. You also agree not to file or seek a class arbitration, or participate in a class arbitration, against Corporate Coach.

If you have any questions regarding these Terms and Conditions, please send an email to legal@cccarservice.com.

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